REPUTATION MANAGEMENT
REPUTATION
MANAGEMENT
MANAGE YOUR REPUTATION. MANAGE YOUR LOCAL SEO.
Research shows that 90% of consumers read product or service reviews before making a purchase, and that social proof is a key purchase influencer. Brand conversation and “Word of Mouth” are now happening online. Clearly managing your online reputation is business critical.
More than that, active reputation management boosts your online presence, ensuring greater visibility. Bottomline you’ll get more sales. Why? Because search engine give preference to well-managed and responsive businesses, which can be deemed trustworthy and real, thereby increasing their popularity and local SEO ranking.
Location Bank helps you do this by aggregating all inbound reviews in a central dashboard, making it possible for you to respond to queries and criticisms across platforms and locations at scale. You can, moreover, activate an automated response to make this even easier.
Meanwhile, Location Bank’s ability to push all questions fielded on Google Business Profile onto the same dashboard enhances localised conversations, transforming a potential pitfall for the business (in the form of unaddressed, often ‘buying’ questions or leads) into an effective communication channel.
Added to this:
sentiment analysis
Location Bank’s bespoke sentiment analysis tool provides key market insights by interpreting consumers’ true feelings about your brand (a task often made challenging by comments which contradict star ratings).
Want to keep your customer conversations out of the public domain? iFeedback makes this possible through custom designed online forms and questionnaires, activated at location level, through QR codes.
iFEEDBACK
Finally, allow Location Banks to choose the reviews which appear on your website, and use our in-depth reputation insights dashboard to obtain a 360-degree view of your online reputation and that of your competitors.
Your reputation,
ENTIRELY WITHIN YOUR CONTROL,
powering your ranking
LEADING TO INCREASED SALES
the result?
