4.5 STAR RATING AVERAGE 83% POSITIVE REVIEWS BOOSTING ONLINE VISIBILITY CHALLENGE With over 14 years of Martech experience, we've empowered businesses to amplify their online presence. This case study highlights how our Location Bank solution transformed the digital footprint of a major pharmacy chain with over 170 locations. Location Bank provided a robust solution, publishing and managing their online listings across various endpoints, implementing strategic keyword optimisations, and centralising customer reviews and Google Q&As. This comprehensive approach led to improved search engine rankings, streamlined customer interaction, and a significant boost in the pharmacy chain's online visibility and reputation. Despite their extensive physical presence, the pharmacy chain grappled with optimising their online visibility. They needed a solution to manage their multiple locations, monitor performance and enhance their online reputation. SOLUTION RESULTS IMPROVED SEARCH VISIBILITY INCREASED VIEWS & CLICKS ENHANCED WEBSITE TRAFFIC By ensuring the pharmacy chain's listings were accurate and consistent across various endpoints, and by effectively managing their online reputation, we observed a significant year-on-year increase in total views and clicks. These results highlight the pivotal role of an optimised online presence in fostering customer engagement. Since they started with us in 2019, there has been a significant showcasing the growth from 2019 to December 2022. increase in search visibility, as demonstrated by the graph Our strategic approach to enhancing online visibility translated into a substantial increase in website traffic for the pharmacy chain. Year-on-year data shows a significant rise in total website clicks, demonstrating that our solution effectively converts online visibility into tangible customer engagement. EFFECTIVE REPUTATION MANAGEMENT, CUSTOMER INSIGHTS, AND STREAMLINED CUSTOMER INTERACTION Our reputation management solution has significantly enhanced the pharmacy chain's online brand image. By centralising all reviews and Google Q&As into one dashboard, we've provided crucial insights into customer sentiment and queries. This has simplified customer interaction and deepened the pharmacy's understanding of their customers. DOMINATING THE COMPETITIVE LANDSCAPE Our Location Bank dashboard reveals that the pharmacy chain is not just competing, but leading in the digital space. They are consistently outranking their competitors on most of the relevant keywords in the pharmacy sector. Over the past four years, our solution has significantly boosted the online visibility of this leading pharmacy chain. We've shown that with continuous effort and smart strategy, local SEO can deliver powerful results. As we move forward, we're committed to helping businesses improve their online presence and outperform their competition. The outcome is an impressive: WITH LOCATION BANK F O R A M A J O R P H A R M A C Y C H A I N TOTAL SEARCHES TOTAL VIEWS TOTAL CLICKS CLICKS TO WEBSITE 113 267 6 652 729 7 326 321 3 489 546 2 228 780 146 035 9 206 578 11 044 306 5 104 699 3 361 001 7 828 538 391 480 683 348 351 138 614 859 61 803 55 461 34 576 13 880 C A S E S T U D Y
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