iFeedback digitises and customises real-time customer feedback surveys, streamlining the process and providing businesses with exclusive insights into customer experiences, all while keeping the feedback out of public view.

 

IFEEDBACK

iFeedback icon representing real-time customer feedback solutions.

YOUR SERVICE ADVANTAGE SOLUTION

IFEEDBACK

Your Service advantage solution

iFeedback icon representing real-time customer feedback solutions.
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Capture Real-Time Customer Feedback

The backbone of solid market intelligence? Customer reviews and focus groups. However, forget the outdated, time-consuming, and costly methods. With iFeedback: customisable feedback solutions, you can effortlessly capture real-time customer feedback and gain valuable insights instantly. Designed for efficiency, iFeedback: customisable feedback surveys are tailored to meet your business needs, simplifying the process and ensuring responses stay private. By leveraging iFeedback to capture real-time customer feedback, you unlock exclusive, actionable data to elevate customer experiences and refine your strategies.

Meal receipt illustrating how iFeedback captures real-time customer feedback.
Meal receipt illustrating how iFeedback captures real-time customer feedback.
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Hand holding a phone using iFeedback to capture real-time feedback.
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CUSTOMERS SCAN
LOCATION SPECIFIC
QR CODE

TAKEN TO STORE SPECIFIC

FEEDBACK PAGE WHERE

THEY RESPOND TO YOUR
CUSTOM QUESTIONS

Your iFeedback insights are consolidated with reviews from Google Business Profile, Facebook and other platforms for easy analysis keeping you ahead of your competitors

HOW DOES IFEEDBACK WORK?

Steps in the iFeedback process to capture real-time customer feedback and generate actionable insights.
Steps in the iFeedback process to capture real-time customer feedback and generate actionable insights.

WHAT MAKES IFEEDBACK UNIQUE?

Feedback on specific branch-related questions (customised by you) are securely captured by Location Bank, outside of the public domain

Control the conversation outside of the public domain, reducing brand damaging feedback on public platforms whilst giving you the ability to remedy matters and delight the customer

Reward and remarket to these customers through a variety of digital channels.

Your feedback is not restricted to the limitations of Google, Facebook or other platforms.

WHAT MAKES IFEEDBACK UNIQUE?

Feedback on specific branch-related questions (customised by you) are securely captured by Location Bank, outside of the public domain

Control the conversation outside of the public domain, reducing brand damaging feedback on public platforms whilst giving you the ability to remedy matters and delight the customer

Reward and remarket to these customers through a variety of digital channels.

Your feedback is not restricted to the limitations of Google, Facebook or other platforms.

Feedback on specific branch-related questions (customised by you) are securely captured by Location Bank, outside of the public domain

Control the conversation outside of the public domain, reducing brand damaging feedback on public platforms whilst giving you the ability to remedy matters and delight the customer

Reward and remarket to these customers through a variety of digital channels.

Your feedback is not restricted to the limitations of Google, Facebook or other platforms.