iFeedback digitises and customises real-time customer feedback surveys, streamlining the process and providing businesses with exclusive insights into customer experiences, all while keeping the feedback out of public view.

 

IFEEDBACK

YOUR SERVICE ADVANTAGE SOLUTION

IFEEDBACK

Your Service advantage solution

The backbone of decent market intel? Customer reviews and focus groups. But forget about traditional, time consuming, cost-intensive methods. iFeedback does it better. iFeedback is a tool that creates bespoke online surveys, digitising & streamlining the customer feedback process, in real-time & out of the public domain, to give businesses exclusive insights into customer experiences.

Your iFeedback insights are consolidated with reviews from Google Business Profile, Facebook and other platforms for easy analysis keeping you ahead of your competitors

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CUSTOMERS SCAN
LOCATION SPECIFIC
QR CODE

TAKEN TO STORE SPECIFIC

FEEDBACK PAGE WHERE

THEY RESPOND TO YOUR
CUSTOM QUESTIONS

Your iFeedback insights are consolidated with reviews from Google Business Profile, Facebook and other platforms for easy analysis keeping you ahead of your competitors

HOW DOES IFEEDBACK WORK?

WHAT MAKES IFEEDBACK UNIQUE?

Feedback on specific branch-related questions (customised by you) are securely captured by Location Bank, outside of the public domain

Control the conversation outside of the public domain, reducing brand damaging feedback on public platforms whilst giving you the ability to remedy matters and delight the customer

Reward and remarket to these customers through a variety of digital channels.

Your feedback is not restricted to the limitations of Google, Facebook or other platforms.

WHAT MAKES IFEEDBACK UNIQUE?

Feedback on specific branch-related questions (customised by you) are securely captured by Location Bank, outside of the public domain

Control the conversation outside of the public domain, reducing brand damaging feedback on public platforms whilst giving you the ability to remedy matters and delight the customer

Reward and remarket to these customers through a variety of digital channels.

Your feedback is not restricted to the limitations of Google, Facebook or other platforms.

Feedback on specific branch-related questions (customised by you) are securely captured by Location Bank, outside of the public domain

Control the conversation outside of the public domain, reducing brand damaging feedback on public platforms whilst giving you the ability to remedy matters and delight the customer

Reward and remarket to these customers through a variety of digital channels.

Your feedback is not restricted to the limitations of Google, Facebook or other platforms.