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Menu
Home
About Us
Open menu
OUR STORY
OUR TEAM
Products & Solutions
Open menu
PRESENCE
BOOST
STORE LOCATOR
REPUTATION MANAGEMENT
POSTS
INSTANT ROI
GAUGE
IFEEDBACK
NEARME
AD TRUST
Resources
Open menu
NEWS
INFOGRAPHICS
VIDEO
AUDIT TOOL
Contact Us
YOUR SERVICE ADVANTAGE SOLUTION
The backbone of decent market intel?
Customer reviews and focus groups
. But forget about traditional, time consuming, cost-intensive methods.
iFeedback does it better
. iFeedback is a tool that
creates
bespoke online surveys, digitising & streamlining the customer feedback process
, in real-time &
out of the public domain
, to give businesses exclusive insights into customer experiences.
Your iFeedback insights are consolidated with reviews from Google Business
Profile, Facebook and other platforms for easy analysis keeping you ahead of
your competitors.
Generate a tailor-made
questionnaire/review
(fully customisable,
from questions to
colours & more).
Real-time data is
securely captured &
aggregated in Location
Bank, outside of the
public domain & you can
access it any time.
Gain high level and
actionable insights
through Location
Bank's dashboard.
Select one or more
distribution options
(SMS, WhatsApp,
Email, Website, or
in-store QR Code).
Reward, remarket
and further
communicate with
this engaged
audience.
CUSTOMERS SCAN
LOCATION SPECIFIC
QR CODE
TAKEN TO STORE
SPECIFIC FEEDBACK
PAGE WHERE THEY
RESPOND TO YOUR
CUSTOM QUESTIONS
Control the conversation outside of the
public domain, reducing brand damaging
feedback on public platforms whilst giving
you the ability to remedy matters and
delight the customer.
Your feedback is not restricted to
the limitations of Google, Facebook
or other platforms.
Reward and remarket to these customers
through a variety of digital channels.
Feedback on specific branch-related
questions (customised by you) are
securely captured by Location Bank,
outside of the public domain.
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